At Sync Made Easy, we are committed to providing our customers with a reliable and high-quality synchronization service between Shopify and Salesforce. To ensure the optimal performance of our services for all users, we have established this Reasonable Use Policy. This policy outlines the acceptable use of our services and helps prevent practices that could negatively impact our system and other customers.
This Reasonable Use Policy ("Policy") is intended to ensure that all customers can enjoy a positive experience with Sync Made Easy. Overuse or misuse of the service can degrade the performance and availability of our services for everyone. This Policy sets forth the guidelines for the acceptable use of Sync Made Easy's services.
This Policy applies to all customers and users of Sync Made Easy's services.
Normal Usage: Sync Made Easy is designed to accommodate the normal synchronization needs of our customers. "Normal Usage" is defined as the typical and expected use of the service by a customer based on the plan they have purchased.
Prohibited Activities: Customers are prohibited from engaging in activities that would result in excessive use of the service, including but not limited to:
Monitoring: Sync Made Easy reserves the right to monitor usage levels to ensure compliance with this Policy. This includes tracking the number of synchronization jobs, frequency of sync operations, and other relevant metrics.
Enforcement: If we determine that a customer's usage is excessive or violates this Policy, we may take corrective actions, including but not limited to:
Customers with unique or exceptional synchronization needs are encouraged to contact our support team. We are committed to working with our customers to find solutions that meet their needs while ensuring fair usage for all.
Sync Made Easy reserves the right to modify this Policy at any time. Customers will be notified of any changes to the Policy, and the latest version will be available on our website.
If you have any questions or concerns about this Reasonable Use Policy, please contact us at:
Sync Made Easy Support Team
Email: support@syncmadeasy.com