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Ghost Controls Boosts Data Accuracy by 90% with Real-Time Sync

Ghost Controls
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Key Improvements

Automated Data Flow

100%

Shopify orders, refunds, and shipping lines now sync into Salesforce automatically, eliminating manual entry.

73%

Real-time updates reduce delays in finance and operations workflows.

Improvement in data centralization

90%

Complete, accurate order and refund data now lives in Salesforce for improved reporting and decision-making.

Company Overview

Ghost Controls

GHOST CONTROLS® is a leading North American manufacturer of advanced automation solutions for residential and agricultural gate systems. With over 70 years of combined industry experience, the company focuses on innovation, quality, and customer satisfaction. Its low-voltage, solar-optimized gate openers are designed for easy installation, high reliability, and minimal maintenance—perfect for DIY and rural applications.

Challenges Faced

  • Manual Data Entry Between Platforms: Orders, refunds, and shipping lines had to be manually entered into Salesforce, increasing errors and workload.
  • Limited Visibility for Finance and Sales Teams: Data lag between Shopify and Salesforce caused reporting inaccuracies.
  • Scalability Issues: As Ghost Controls’ order volume grew, manual processes became unsustainable.

Solutions Offered

  • Sync Made Easy App Deployment: Configured the app to automatically sync Shopify data into Salesforce in real time, creating Opportunities from orders.
  • Custom Object Setup: Refunds and shipping lines from Shopify captured in a dedicated custom object for accurate post-order tracking.
  • Scalable Integration: Designed the sync to adapt as Ghost Controls’ operations and data volume grow.

Conclusion

With Sync Made Easy, Ghost Controls transformed its Shopify–Salesforce workflow. Orders, refunds, and shipping details now flow automatically, enabling faster processes, higher data accuracy, and centralized reporting. This scalable integration equips Ghost Controls to handle future growth while maintaining its reputation for innovative, affordable security solutions.

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