Ghost Controls Boosts Data Accuracy by 90% with Real-Time Sync

Key Improvements

100%

Shopify orders, refunds, and shipping lines now sync into Salesforce automatically, eliminating manual entry.

73%

Real-time updates reduce delays in finance and operations workflows.

90%

Complete, accurate order and refund data now lives in Salesforce for improved reporting and decision-making.

Overview

Ghost Controls is a leading manufacturer of DIY automatic gate openers and access control systems. Known for its innovative, quiet, and affordable solutions, the company needed a way to streamline its e-commerce data flow between Shopify and Salesforce to support its growth and improve operational efficiency.

Challenges Faced

Manual Data Entry Between Platforms: Orders, refunds, and shipping lines had to be manually entered into Salesforce, increasing errors and workload.
Limited Visibility for Finance and Sales Teams: Data lag between Shopify and Salesforce caused reporting inaccuracies.
Scalability Issues: As Ghost Controls’ order volume grew, manual processes became unsustainable.

Solutions Offered

Sync Made Easy App Deployment: Configured the app to automatically sync Shopify data into Salesforce in real time, creating Opportunities from orders.
Custom Object Setup: Refunds and shipping lines from Shopify captured in a dedicated custom object for accurate post-order tracking.
Scalable Integration: Designed the sync to adapt as Ghost Controls’ operations and data volume grow.

Conclusion

With Sync Made Easy, Ghost Controls transformed its Shopify–Salesforce workflow. Orders, refunds, and shipping details now flow automatically, enabling faster processes, higher data accuracy, and centralized reporting. This scalable integration equips Ghost Controls to handle future growth while maintaining its reputation for innovative, affordable security solutions.

Are you ready to Install Now?

Get the best of Salesforce CRM for your Shopify store with Sync Made Easy - the Powerful Shopify and Salesforce Connector App!

Visit Support Center

#1 Shopify Salesforce Integration App

Pricing

Resources