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Guadalupe Shrine Achieved a Streamlined Workflow and Prevented 75% Duplicates

Guadalupe Shrine Achieved a Streamlined Workflow and Prevented 75% Duplicates
Written By
Sakshi Sharma
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Key Improvements

reduction-in-manual-errors

80%

Reduction in manual errors

increase-in-workflow-automation

90%

Increase in workflow automation

reduction-in-duplicate-contacts

75%

Reduction in duplicate contacts

Company Overview

shrine-of-our-lady-of-guadalupe-coat-arms-lacrosse-wisconsin

“Shrine of Our Lady of Guadalupe” is a sanctuary exclusively built for prayer and devotion. It serves the spiritual needs of people with physical and spiritual poverty. It has a wide range of spiritual services, like mass, confession, and adoration. Other than this, Guadalupe Shrine also offers sacred art, devotional areas, and a cafe for people seeking solace and support.

Challenges

There were numerous challenges that Guadalupe faced, such as inconsistent data syncing between Shopify and Salesforce, resulting in errors & inefficiencies. Because of manual data entry, several duplicate accounts and contacts were created.

The lack of workflow automation resulted in delays and potential errors in order processing. Also, the validation of sales orders was creating problems along the prevention of account creation with invalid names was also a challenge.

Solutions

Our team of experts delivered exceptional results to the team which are followed as:

  • Implemented a system for duplicate prevention of contact creation to ensure better efficiency.
  • Automated email alerts and data syncing processes to send instant notifications to users.
  • Created seamless and real-time data syncing between Shopify and Salesforce for accurate tracking.
  • Configured sales order validation to prevent invalid orders and implemented validation rules to prevent duplicate account creation.

Conclusion

After receiving 100% data syncing, 75% duplicate reduction, and 90% automated workflows, the client now enjoys more efficient operations and less manual errors. The seamless integration of Shopify and Salesforce has enabled the client to serve customers and track business performance with greater accuracy.

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