Refund and Cancellation Policy

Last updated: November 21, 2024

Thank you for Choosing Sync Made Easy.

At Sync Made Easy, we are dedicated to simplifying your e-commerce experience by offering seamless integration between Salesforce and Shopify. Our innovative app streamlines your operations, enhances efficiency, and boosts productivity, allowing you to focus on growing your business.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and cancellation applicable for any services that You purchased with us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Refund & Cancellation Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to HIC Global Solutions INC, 333 West Brown Deer Road Unit G – 366.

• Service refers to the Website.

• Website refers to Sync Made Easy , accessible from https://syncmadeasy.com/

• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refund Policy

We understand that sometimes things don't go as planned. That's why we offer a full refund within 24 hours of your initial purchase if your technical issues persist or you are unsatisfied with our service. Please note that refunds requested after 24 hours will not be processed. A refund amount initiated can take up to 3 to 10 working days to reflect in your original mode of payment. Working days exclude bank holidays. Any charges levied during payment will not be refunded. We will only refund the amount received after all the deductions.

Cancellation Policy:

You have the flexibility to cancel your subscription within 24 hours without penalty. However, please be aware that no refunds will be provided for unused portions of paid subscription periods. If you do not utilize your paid subscription benefits before it expires, access to the subscription package will automatically terminate.

Contact Us

Should you have any questions, concerns, or require assistance, our dedicated support team is here to help.

• Support Email: support@syncmadeasy.com

• Phone Number: +1(262) 310-7818

Experience the power of streamlined e-commerce operations with Sync Made Easy.