Reduction in Manual Workload: Automated syncing eliminated repetitive data entry between Shopify and Salesforce.
Faster Data Accessibility: Real-time updates enabled instant visibility of customer and order information across teams.
Improvement in Data Accuracy: Consistent customer, order, and product sync minimized discrepancies and sync errors.
White Fox Boutique, a global women’s fashion brand operating in Australia and the US, needed a unified system to manage data across both regional Shopify stores. Using Sync Made Easy, we helped the brand consolidate customer, order, and product information into Salesforce, ensuring accurate, real-time synchronization and streamlined operations across their global business.
Data Fragmentation Across Stores: Separate US and AU Shopify stores made it difficult to maintain unified customer and order records in Salesforce.
Manual Consent & Currency Management: Handling different currencies and capturing email and SMS consent manually created compliance and reporting gaps.
Frequent Sync Errors: Occasional technical inconsistencies caused delays in order updates and affected sales and marketing workflows.
App Deployment: Implemented and configured Sync Made Easy app to automatically sync customer, order, and product data from both Shopify stores into Salesforce.
Custom Multi-Currency & Consent Features: Added multi-store and customized currency support (USD & AUD) along with Email and SMS consent synchronization for compliance.
Metafield & Error Optimization: Enabled metafield syncing for enriched customer data and resolved sync glitches for smoother, error-free performance.
With Sync Made Easy, White Fox Boutique achieved a unified and reliable data ecosystem across its US and Australian stores. The integration enabled the brand to maintain accurate customer profiles, simplify reporting, and streamline post-order operations.
Custom features such as consent syncing and multi-currency handling further empowered White Fox Boutique to run compliant marketing campaigns and deliver a consistent global shopping experience, all while saving time and operational effort.
Get the best of Salesforce CRM for your Shopify store with Sync Made Easy - the Powerful Shopify and Salesforce Connector App!
